After spending time chasing new members, inviting them to take a look at the starter kit, showing them all the benefits of the oils, and finally getting them to make a purchase, so many people drop the ball at the very moment their customers are just getting started. This results in members not using their oils, not looking into the other products offered, and ultimately letting their accounts go inactive. They never become loyal customers, and they certainly are not sharing about the products with others.
The good news is that it's easier the you might think to generate long-term loyalty. Joey Coleman teaches about the First 100 Days of the customer relationships and how crucial your customer's experience during that time is for their long-term satisfaction and your long-term success.
Join us to talk through the eight phrases of the customer experience and how we can implement intentional steps for our members in order to improve customer retention and generate more members who share about Young Living with others!
Grab your copy of Never Lose a Customer Again here:
Hardcover Book version
If you purchase a physical copy of the book, you can go right HERE to download the first three chapters while you wait.
If you're a hard sell and you need an overview of the book before you can buy, I highly recommend listening to THIS PODCAST with Joey Coleman.
***PLEASE NOTE: Rosita's Mexican Restaurant is in the process of being renamed to Uno's. Until the sign in front of the restaurant is changed, we will continue to list the meeting as being at Rosita's to avoid confusion for new members.
Rosita's Mexican Restaurant
8908 St Peter St
Indianapolis, IN 46227
We'll see you on Monday, October 1st!